Returns

RETURNS

 

At Little LuWi we want you to be satisfied with your purchase and you therefore, whenever you shop at littleluwi.com you have the opportunity to return the goods within 14 days. The goods must be returned in original condition, meaning not being worn or used. The return should include the original packaging and brand labels. When returning an item, you are responsible for the return shipping costs and we advise you to use a trackable shipping service. Please clearly state your order number and contact details so we can trace your order accurately.

 

Please contact us at info@littleluwi.co.uk with your return details.

 

RECLAMATIONS

 

If the item you have purchased shows any sign of a production error and does not live up to the standard you expected, please contact us at info@littleluwi.co.uk with a picture and your order number and we will instruct you how to return the packages from there. Note that it is the customer who is responsible for ensuring the goods are returned in the same condition as when leaving littleluwi.com.

 

If the item shows any damage when you receive it, contact us within 7 days from receiving the item.

Please be aware that if you do not contact us first and/or the reclamation was not approved before you returned this to us, littleluwi.com has the right to refuse the return.